Question 1

Does FireLog work offline?

Accepted Answer

Yes. Mechanical rooms, basements, and rural properties often have no signal. FireLog works offline and syncs your inspections when you reconnect.

Question 2

Can I customize the NFPA checklists?

Accepted Answer

Yes. We include pre-built templates for NFPA 10, 25, 72, and 80. You can modify them or create completely custom checklists for any inspection type.

Question 3

How do branded PDF reports work?

Accepted Answer

Add your company logo and info in Settings. Every inspection report is automatically generated as a professional PDF with your branding. Email it to the building owner in one tap.

Question 4

Is there a contract?

Accepted Answer

No. Month-to-month, cancel anytime. We also offer an annual plan at $59/mo (save $240/year).

Question 5

How many inspectors can I add?

Accepted Answer

Unlimited. $79/mo covers your entire team — 1 inspector or 50. No per-user fees.

Question 6

Can building owners access their reports?

Accepted Answer

Yes. You can email reports directly from the app or share a link. Building owners see a professional branded report with your company info.

Question 7

What about deficiency tracking?

Accepted Answer

Every failed checklist item automatically creates a trackable deficiency. Assign it to a tech, set a priority and due date, track resolution. Nothing gets lost.

Question 8

Do you integrate with other software?

Accepted Answer

QuickBooks integration is available for invoicing. Additional integrations (ServiceTitan, scheduling tools) are on the roadmap.

Charlotte

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