Metro Fire & Safety

Kitchen Hood Suppression

Kitchen hood suppression specialist eliminates missed inspections and increases revenue 30% through automated NFPA 96 scheduling and deficiency-driven proposals.

30% revenue increase
Key Achievement

At a Glance

Company Size
8 technicians, single market
Industry
Kitchen Hood Suppression
Products Used
FireLog Pro
Key Results
  • • Zero missed inspections
  • • 30% revenue increase from deficiency proposals
  • • 100% on-time NFPA 96 scheduling
  • • Complete compliance history per system

Scheduling Chaos for Semi-Annual Inspections

Metro Fire & Safety specialized in NFPA 96 kitchen hood suppression systems for restaurants and commercial kitchens. With hundreds of systems on semi-annual inspection cycles, their spreadsheet-based scheduling was causing missed inspections, angry customers, and lost contracts.

Key Challenges:

  • •Spreadsheet scheduling causing missed NFPA 96 semi-annual inspections
  • •No automated reminders — relying on technicians to remember follow-ups
  • •Restaurant customers losing patience with scheduling errors
  • •Revenue leakage from deficiencies identified but never proposed for repair

Automated Scheduling with Equipment Registry

FireLog Pro's equipment registry tracked every kitchen hood system with its NFPA 96 inspection frequency. Automated scheduling ensured nothing slipped through the cracks, while deficiency proposals converted findings into revenue.

Implementation:

  • •Registered all customer kitchen hood systems in FireLog equipment registry
  • •Configured NFPA 96 semi-annual inspection schedules with auto-reminders
  • •Set up deficiency-to-proposal workflow with standard repair pricing
  • •Created customer portal for inspection history and compliance records

Zero Missed Inspections, 30% Revenue Growth

Metro Fire & Safety eliminated scheduling chaos and discovered that consistently proposing deficiency repairs created a significant new revenue stream they'd been leaving on the table.

0
Missed Inspections
30%
Revenue Increase
100%
On-Time Scheduling
Full
Compliance History per System
“We were losing contracts because we'd miss a semi-annual inspection and the restaurant would find someone else. FireLog fixed that overnight. But the real surprise was the revenue from deficiency proposals — we'd been finding issues and never following up. Now it's automatic.”
Sarah Thompson
Owner, Metro Fire & Safety

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